If your venue has found itself juggling one or multiple tablets for ordering apps in the past few years, you’re far from alone. Even before COVID hit, hospitality tech really started to ramp up, with apps for every aspect of running a hospitality business quickly becoming the norm. Once COVID lockdowns began, many who hadn’t yet embraced hospitality tech found themselves scrambling to do so just to remain competitive–and many venues, sadly, weren’t able to make it through. Though lockdown is now over, it seems the “hospo-tech” wave is just beginning.
These tech solutions can make a range of operations and processes easier for hospitality owners, including reducing errors when entering orders, saving time spent on re-entry, and freeing up your staff to make sure your most important asset–your delicious food–gets into hungry customers’ hands as fast as possible. While the uptake of technology always comes with its own set of challenges, it’s nothing that can’t be mitigated with a little bit of know-how. So, if you’re ready to streamline your tech, while remaining competitive–here’s how Doshii can help you get started.
1. Determine what your venue really needs…
Signing up to Doshii takes less than a minute–once you’ve connected your POS and your apps, you’ll be ready to get cooking. You’ll immediately have Australia’s biggest range of in-venue and business management-hospitality apps (including Mr Yum, HungryHungry, Chewzie, DoorDash, Peiso, Restoke, Givex, Resy, Open Table, Tanda, Deputy and more) at your fingertips–so it’s easy to see how you could get over-excited when adding apps to your plate! It’s like visiting a buffet–you want to try a little bit of everything just because it’s there. To counteract this, it’s worth stepping back to take stock of what your venue really needs. If you’re running a small business, it’s a good idea to frankly assess the tangible benefits any potential tech will offer you and your venue. But no matter where you come out in that assessment, Doshii has a plan to fit you.
2. Manage all your apps from one clean, calm counter
Your digital countertop should be as clean and organised as your kitchen’s prep area. Everything you need to make your service run smoothly–including apps for ordering-at-table, pickup & delivery, reservations and everything in between–should be easily connected, accessible and manageable.That’s where Doshii comes in, sending orders directly from your hospitality apps to your POS and giving you the benefit of real-time data, where and when you need it. You can leverage that information to change your business for the better, whether that involves acting on real-time data insights to make better-informed business decisions or determining new areas of revenue-boosting potential.
3. Embrace smart integrations
Services like Doshii help venues trim the fat, seamlessly connecting their hospitality apps to their POS. With a little help from Doshii, venues can get real-time data to the right people, at the right time. For patrons, this means a more seamless experience, from first taking a seat to enjoying that last sweet treat. For venues, it means less double-handling on multiple devices, fewer mistakes when inputting orders and reconciling bills and more time for venue owners and workers to do what they do best–like sniffing out new opportunities to take their business up to the next level.
To learn more about how Doshii can help you streamline your venue’s apps and POS integration, get connected today.