Want to be able to plan your venue operations down to the last dollop?
Getting reservations apps working for you is a vital piece of the pie. Connected to your point-of-sale (POS) via Doshii’s butter-smooth POS integration, your reservation app allows you to plan your shifts more efficiently, scaling staff and inventory as necessary.
In this article, we’ll take a look at how connecting your reservations app to your POS with Doshii can help you address some serious pain points and lead to a smoother service and streamlined venue operations.
1. No more guessing who’s coming to dinner
When it comes to dining out, customers’ plans can change in an instant – so it’s important that your venue is working with up-to-the-minute information.
Reservation apps
When your reservations apps (like Resy, OpenTable, NowBookIt or Table Check) are connected to your POS via Doshii, you’ll be able to plan your services in advance and adjust to changes on the fly, meaning that you’ll be able to deliver a more efficient service and excellent customer experience. Smoother service? Coming right up!
2. Mistakes served ultra-rare
When you’re manually entering online reservations or reservations over the phone, it’s easy for things to get lost in translation. If you want accuracy served well-done (and mistakes rare), getting information delivered in real-time directly to your POS from your booking reservations platforms is a must. You’ll get the most accurate information every time – and never get caught mis-hearing a two-top for a twelve-top table again!
3. Improve Your Customers’ In-Venue Experience
The rise of customer-facing hospitality-tech in recent years has underscored one key thing – many customers love having the power to make their own choices. From the ability to order at their table (or in the comfort of their own home for Pickup & Delivery), splitting the bill and getting the check with innovative payment solutions, customers enjoy being able to take control of their own decisions. Bookings are no different. Customers love being able to choose the time that suits them via booking apps and relay their own information, without having to speak to a middleman to do it. Plus they’ll have access to their bookings 24/7 to make any changes necessary at any time.
4. Sweet Time Savings
By connecting your reservation software to your POS via Doshii, you could save on manual labour costs – you’ll need one less person to key in reservations and you’ll spend less time correcting mistakes. Over the long run, these savings add up to a substantial boost to your venue’s bottom line that you can put towards more fruitful use for your business.
The Bottom Line
When it comes to keeping your venue running like clockwork, putting power in the hands of your customers can be a huge help. Letting them manage their own bookings via reservations apps ensures that you’ll have more accurate information and spend less time managing it – giving you the power to plan your services accordingly.
If you like the idea of whisking up serious time savings and creating smoother venue operations, we’ve got great news! You can easily get started with Doshii today. Just click here to get started.
