Orders come in fast. Delivery apps, online ordering and in-venue tools all demand attention, and managing them across multiple devices can slow your team down.
Doshii’s Order Manager brings those delivery orders into your POS, helping your venue stay organised and reducing manual workload on staff.
Here’s what Order Manager means for venues and POS systems.
Orders straight into your POS
Order Manager sends delivery orders directly into your POS with the correct items and details included. This reduces the need to manually re-enter orders and helps your team stay focused during busy periods.
Reduce errors from manual entry
Manually re-entering delivery orders increases the risk of mistakes and unnecessary refunds. Based on an average venue processing 400 orders per month, manual entry errors can cost an estimated $6,169 per year^ in refunds alone. When you then add labour costs for re-keying orders into the POS on top of all that, the total cost of manual entry can exceed $9,500 per year^. Order Manager removes that step by sending delivery orders straight into your POS, helping venues cut errors, reduce refunds and keep service running smoother. See how much your venue could save here.
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Based on an average venue processing 400 orders per month, manual entry errors can cost an estimated $6,169 per year^ in refunds alone.
Order Manager removes that step by sending delivery orders straight into your POS
Pause delivery orders when the kitchen is under pressure
If the kitchen is at capacity or the team needs a breather, Order Manager lets you temporarily pause incoming delivery orders. This helps your venue manage busy periods and maintain consistent service.
Support for stronger stock control
Because delivery orders land directly in the POS, stock and reporting systems receive cleaner data. This helps reduce gaps from missed entries and supports more accurate stock oversight. This means your team spends less time checking coolrooms, fridges etc. for what’s in stock or not.
Your POS, your choice
Doshii connects Order Manager with a wide range of POS systems used across the industry. You can keep the POS you already run and connect it to leading delivery partners through Doshii.
Coming soon: Clover
Suitable for cafés, restaurants, pubs, clubs, bars, bakeries and multi-site groups.
Steadier service. Happier customers.
Order Manager helps reduce manual admin, streamlines delivery order handling and supports more predictable service during busy periods. A simple connection to your POS helps your venue stay organised and focused.
^Estimated savings are calculated based on: (a) User-provided information; (b) Manual order entry into a venue’s point of sale system taking 60 seconds per order; (c) An average menu size of 86 menu items and menu changes taking 90 seconds for each menu item. Content change (38 times per month) and menu item availability changes (154 times per month); (d) Costs of refunds due to entry mistakes using a 6% order error rate and the average value of a refund being $22; (e) Labour costs using a fully loaded hourly rate of $42.69; (f) Doshii’s 0.37% failed order ratio for unprocessed POS orders.
Calculations incorporate Doshii’s performance data, internal Doshii user experience and industry averages where applicable. External factors and individual business circumstances may affect actual savings realised.
*Enjoy a 30-day free trial on all plans and optional sides, with no fees, excluding virtual brands. Offer is available to new venues that sign up to Doshii and submit their first app connection. Applies only to Starter and Main Course plan subscriptions. This offer cannot be combined with other offers or exchanged.