Papaioannou estimates that the POS integration with Doshii, Qlub and Lightspeed saves Sixpenny approximately 15-20 minutes at the end of every service.
“One of the busier times at a restaurant is when a service ends and there are quite a lot of bills to go to the table, just because people do tend to arrive at very similar times and finish up at similar times,” he says.
“So having a whole restaurant that wants their bill at the same time can be quite a big task to complete. But with the system, multiple bills can get processed at the same time without having to rely on one EFTPOS terminal for the whole restaurant. It definitely does make it more seamless.”
Qlub has also yielded unexpected bonuses – especially when it comes to tipping and user experience. “Qlub has allowed people that we may not usually see leave a gratuity, maybe leave a smaller one because there are pre-set amounts so they don’t have to figure it out, they just have to press a button,” says Papaianou.
He adds that Qlub’s easy, user-friendly interface have earned it many fans amongst staff and customers alike.
“People say that it was really easy. They really enjoyed the way the app is built and how it’s displayed. It kind of makes paying the bill fun, I guess? A strange take! But you know what, it works.”