The way we order food has changed, and fast. In a world of tap-to-eat and on-demand everything, restaurants and takeaway venues are racing to keep up with customer expectations. That’s where delivery apps like DoorDash come in.
With millions of active customers across Australia, the US and beyond, DoorDash helps local venues get discovered, drive more orders, and keep the dockets flowing.
So, how do you make DoorDash work seamlessly with your venue? Here’s everything you need to know.
What is DoorDash?
DoorDash is one of the world’s leading food delivery platforms, connecting customers with restaurants, cafes and takeaway venues in their area.
Customers can browse your menu, place an order, and track their delivery, all through the DoorDash app or website. Orders are fulfilled through DoorDash’s own delivery network or by your in-house team, depending on what works best for you.
Benefits of using DoorDash in your venue
- Access to a massive and growing customer base
- Increased discoverability for your venue
- Built-in logistics with DoorDash’s Dasher delivery network
- Real-time order tracking for customers and staff
- Easy-to-manage pricing and menu controls
Whether you’re slinging burgers, baking pizzas, or serving sushi, DoorDash helps you boost reach and revenue, especially when you integrate it with your POS.
How to integrate DoorDash with your POS
When you connect DoorDash to your POS system via Doshii, your delivery orders flow straight to your kitchen, no tablets, no double-handling, no missed tickets.
Here’s how it works:
- A customer places an order via DoorDash
- The order flows into your POS with Doshii
- It prints directly to your kitchen or display system
- You prep and serve with no extra steps
It’s faster, cleaner and more efficient, just the way hospo should be.
How Doshii helps you streamline DoorDash orders
Doshii is your integration partner, connecting DoorDash (and other apps) to your POS so your team can focus on food and service, not admin.
Here’s how Doshii helps:
- Eliminate re-keying orders and tablet juggling
- Reduce order mistakes and delays
- Keep menus, pricing and availability in sync
- Get insights into delivery performance with real-time data
More visibility, less stress. That’s Doshii.
Optimising your delivery menus
Want to rise above the feed and get noticed? A strong, structured menu is your best asset. Doshii’s Menu Temp Check audits your delivery menu and provides practical recommendations.
Here’s what Menu Temp Check can improve:
Structure & organisation: Clear categories make your menu easier to navigate
Clarity of descriptions: Simple language helps customers order faster
Highlighting standouts: Promote bestsellers and high-margin items
Customisation options: Make sure modifiers match how customers order
Size & complexity: Don’t overwhelm, trim excess and streamline
Pricing and value: Align prices with expectations and delivery costs
🔥 Doshii Hot Tip 🔥 Use Doshii’s Menu Manager to update your DoorDash and other delivery menus from one central place to save time and reduce errors.
Plus, don’t forget the basics:
- Use mouth-watering food images
- Keep dish names short and clear
- Add appealing descriptions with key ingredients
- Upsell with modifiers (sauces, drinks, sides)
Monitor what sells best and feature those dishes
Tips to rank higher on the DoorDash app
Want your venue to appear higher in DoorDash search results? Here’s what helps:
Minimise cancellations and missing items
Keep prep times consistent and accurate
Accept orders quickly
Improve customer satisfaction
Use high-quality menu content
With Doshii’s POS integration, you’ll have better control over all the factors that influence your DoorDash ranking. Find out more about DoorDash’s ranking here.
Understanding DoorDash fees
DoorDash applies a commission per order, depending on your service model and visibility goals.
- Fees are charged only on orders placed via the DoorDash app or website
- You can factor delivery costs into menu prices
- Doshii helps reduce operational costs, saving on labour, double-handling and mistakes
Find more fee details here.
Tips to get the most out of your DoorDash and Doshii integration
🔥 Keep your menu up to date:Seasonal items, specials, and clear images
🔥 Train your team: Ensure front and back-of-house know the flow
🔥 Monitor margins: Adjust pricing to account for delivery costs
🔥 Cross promote:Let customers know you’re on DoorDash via socials and signage
🔥 Use your data: Review POS insights to improve service and menu design
🔥 Use Doshii’s Menu Manager: Save time and reduce errors by managing your DoorDash menu with Doshii.
Start taking orders with DoorDash today
Ready to make DoorDash a seamless part of your service?
Connect your POS to DoorDash with Doshii and start taking integrated orders, no more manual re-entry or kitchen confusion.
*Enjoy a 30-day free trial on all plans and optional sides, with no fees, excluding virtual brands. Offer is available to new venues that sign up to Doshii and submit their first app connection request. Offer cannot be combined or exchanged with other offers.