Juggling hospitality apps? Get these 3 tech tips
Juggling devices? Don’t worry – most hospitality owners and workers these days can relate! COVID made multiple hospo apps the norm for many and as it turned out, that was just the beginning. If you’re keen to learn how these innovative tech solutions can serve your venue rather than swamping it, here are three tips to get started with Doshii’s hospo-tech app and POS integrations today.
If your venue has found itself juggling one or multiple tablets for ordering apps in the past few years, you’re far from alone. Even before COVID hit, the burgeoning field of hospitality-tech really started to ramp up, with apps for every aspect of running a hospitality business quickly becoming the norm.
Once COVID lockdowns began, many who hadn’t yet embraced hospitality-tech found themselves scrambling to do so just to remain competitive – and many venues, sadly, weren’t able to keep their doors open long enough to adapt. Though lockdown is now over, the hospo-tech wave shows no signs of slowing down. There’s now an app category for absolutely every aspect of running a hospitality venue and it’s easy to get overwhelmed by the sheer variety of choice available.
But while they may be a bit daunting, these tech solutions can certainly make a range of operations and processes so much easier for hospitality owners, managers, workers and even customers. They can help reduce errors when entering orders, saving time spent on re-entry, and freeing up your staff to make sure your most important asset – your delicious food – gets into hungry customers’ hands as fast as possible. They can also help patrons order the way they choose, making sure their time in-venue is as enjoyable an experience as it can possibly be.
So, while the uptake of technology always comes with its own set of challenges, it’s nothing that can’t be mitigated with a little bit of know-how. So, if you’re ready to streamline your tech, while remaining competitive–here’s how Doshii can help you get started.
1. Determine what your venue really needs…
Signing up to Doshii takes less than a minute–once you’ve connected your POS and your apps, you’ll be ready to get cooking. You’ll immediately have Australia’s biggest range of in-venue and business management-hospitality apps (including Mr Yum, HungryHungry, Chewzie, DoorDash, Peiso, Restoke, Givex, Resy, Open Table, Tanda, Deputy and more) at your fingertips–so it’s easy to see how you could get over-excited when adding apps to your plate!
It’s like visiting a buffet – you want to try a little bit of everything just because it’s there. To counteract this, it’s worth stepping back to take stock of what your venue really needs. If you’re running a small business, it’s a good idea to frankly assess the tangible benefits any potential tech will offer you and your venue. Take time to figure separate your “must-haves” from your “nice-to-haves.” You can rest assured that no matter where you come out in that assessment, Doshii has a plan to fit you.
2. Manage all your apps from one clean, calm counter
Your digital countertop should be as clean and organised as your kitchen’s prep area. Everything you need to make your service run smoothly, including apps for ordering-at-table, pickup & delivery, reservations and everything in between–should be easily connected, accessible and manageable.
You can think of Doshii like a miss en place for your digital kitchen, sending orders directly from your hospitality apps to your POS and giving you the benefit of real-time data, where and when you need it. You can leverage that information to change your business for the better, whether that involves acting on real-time data insights to make better-informed business decisions or determining new areas of revenue-boosting potential. It’s clean, quick and efficient – just like the perfect kitchen!
3. Embrace smart integrations
With so many apps in play, integration has never been more important. Finding middleware that gets all your apps easily communicating with one another is an absolute must – after all, tech should enhance your business, not make it more complicated, right? Services like Doshii help venues simplify their service, trimming the fat by seamlessly connecting their hospitality apps to their POS.
Doshii helps venues get up-to-date data to the right people, at the right time. For patrons, this means a more seamless experience, from first taking a seat to enjoying that last sweet treat. For venues, it means less double-handling on multiple devices, fewer mistakes when inputting orders and reconciling bills and more time for venue owners and workers to do what they do best–like sniffing out new opportunities to boost their business up to the next level.
To learn more about how Doshii can help you streamline your venue’s apps and POS integration, get connected today.